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You are here: Home / Galaxy S4 features explained / Story Album

Story Album

s4-story-album

Update 1: FAQs were added at the bottom of this page. PDF version of all these FAQs can be downloaded from this post.

With the Story Album, you can create a digital album for every occasion.  Galaxy S4 can organize your photos and create albums based on specific events or customize them the way you want.

You can even apply themes and choose various layouts. Then print the photos and hold the memories in your hand.

Album can be created automatically  using tag information. Alternatively, you can manually select individual photos to be included in the album.

When you take photos at one location, the device automatically sorts your photos into albums based on your specified criteria and suggests making the new albums. To achieve this,  tap menu button, go to Settings-Home city, and then set a method for recognizing your location. Select an album type and set a minimum number of photos. When you take photos that meet the criteria you set, the device will suggest making an album.

Once the album is created, you can edit it by adding or removing some photos, change the cover photo, modify the layout, and send it to a Samsung printer to print. Of course, you can share and export the album to other devices.

The following video illustrates this feature.

Any questions or tips on this feature? Post them in the comments section below, or discuss them in Galaxy S4 forum.

 

FAQs on Story Album

Q1 : Can I transfer the Story album to the other device after creating the Story Album?
A : Yes, you can transfer the Story album as image file, PDF file, Story album file(.ssf) through ‘Share via’.

Path : Story album → Select album you want to transfer → Share via through menu key → Choose the option ‘Image file’ or ‘PDF file’ or ‘Story album file(.ssf)’
If you are unable to view a Story album you have transferred to another device (that does not support the Story album), you must transfer by ‘PDF file’.

Q2 : There is number is displayed in the Story Album icon. I want to delete it.
A : It’s a count of recommend albums.
When you take a lot of pictures in a day or while travelling after turning on the ‘Event albums’ or ’Travel albums’, albums will be suggested and then the number is created accordingly.
Path : Menu key from Album list → Settings → Event albums / Travel albums – here you can disable Event albums and Travel Albums.

After pressing ‘Create album’, once you select an item from the recommended album, go to the recommended album list. You can create and delete an album in this list.
New and in progress albums in progress make up the count number.

Q3 : When I order a photo book in Story Album, I want to order the photo book with a vertical layout. How do I change the layout of photo book in Story Album?
A : Sorry for your inconvenience.
You can’t change from a horizontal layout to vertical layout and the layout is fixed.
The Galaxy S4 only provides a horizontal layout.

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Reader Interactions

Comments

  1. Jo says

    July 17, 2013 at 12:27 am

    How can I add a pic to an already created album?

    Reply
    • simon says

      July 17, 2013 at 11:27 am

      Once the story album is created, you remove, and move individual photos. But I did not find any way to insert a new one into it.


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      Reply
      • Jennifer says

        July 22, 2013 at 11:48 pm

        Yeah I can’t figure it out either… to me it ruins the application to not be able to add on pictures

        Reply
    • dyane says

      August 3, 2013 at 1:05 am

      I had that question as well. But figured it out! You have to actually OPEN the album u previously created, then select the menu… at the very TOP of list is add and delete pictures. You may not see it if u dont scroll to the top of the nenu list. Hope this helps:)

      Reply
      • dyane says

        August 3, 2013 at 1:10 am

        Plz note: after opening your previously created album, you MUST swipe thru the first page of pics to activate the menu’s add and delete options.

        Reply
        • Jo says

          August 5, 2013 at 10:45 pm

          Thanks, this worked! Never would’ve known…Samsung tech support shouldn’t even help

          Reply
        • Anonymous says

          December 4, 2013 at 3:17 pm

          Thank goodness! Could not figure out how to add a picture. Until I found this post. Thank you so much.

          Reply
          • dyane says

            December 4, 2013 at 11:52 pm

            Wow! Thank you! It’s the first time I ever posted anything so it was nice of u to take the time to reply:)

  2. JustPlain Shad says

    August 4, 2013 at 12:25 pm

    What about multiple albums. I did not see support for multiple albums. I tried create another album and was frustrated. I can delete an album and make a new one. Just after I create an album there is a plus sign to create new album. If you leave the program there is no way to get back to the plus sign. This is not seeming very intuitive to me

    Reply
    • Damian says

      September 5, 2013 at 1:21 am

      I just figured this out myself. You are probably using the widget instead of the app. The widget allow you to set up the first album but go into app’s and select story album and you will always have your create album. Makes sense if you think about it. Widgets let you use the app, app’s let you control the app. Hope this helps.

      Reply
      • simon says

        September 7, 2013 at 12:16 am

        thank you for sharing the info.


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        Reply
  3. ssantomom says

    August 12, 2013 at 3:16 am

    Can you remove a pix from a story album without deleting the photo from gallery? It grouped two events together that I would like to split

    Reply
    • simon says

      August 12, 2013 at 1:20 pm

      The picture will not be removed from the gallery if you remove it from the album.


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      Reply
  4. michiru says

    August 20, 2013 at 4:46 am

    can i just share multiple individual picture rather then the whole story album and it’s format after all the format cut my picture and it turns out ugly as i cant see the full image

    Reply
    • simon says

      August 20, 2013 at 1:36 pm

      You can still edit individual picture. But probably you cannot extract them out if you delete the original photos in the Gallery.


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      Reply
  5. anlo says

    August 20, 2013 at 4:59 am

    If my pictures are deleted from my gallery can I get them back to the gallery from story album?

    Reply
    • simon says

      August 20, 2013 at 1:34 pm

      no, as I know.


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      Reply
  6. Rhian says

    August 22, 2013 at 1:57 pm

    How long was delivery?

    Reply
    • simon says

      August 23, 2013 at 11:32 am

      It depends on your region. Before checking out, you can see the estimated delivery time.


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      Reply
  7. diane says

    September 8, 2013 at 6:49 pm

    Story Album is not working ..has error..stopped working. Tmobile S4 galaxy

    Reply
    • simon says

      September 8, 2013 at 11:27 pm

      reboot your phone.


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      Reply
      • Anonymous says

        April 12, 2014 at 9:40 am

        Will it delete all pics in it ?

        Reply
        • simon says

          April 12, 2014 at 1:19 pm

          No, if you delete the story album, only the album is deleted. The photos in your Gallery should not be affected.


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          Reply
  8. Anonymous says

    September 13, 2013 at 9:16 pm

    How can I move a picture from one page to another page in the album? I’m trying to move a picture that doesn’t fit to another page where it might fit.

    Reply
    • simon says

      September 14, 2013 at 2:38 am

      You can tap and hold the picture, then re-size the part or choose different portion of the photo to fill the space allocated (by the template).


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      Reply
    • Paula Nowlin-Decker says

      February 24, 2014 at 6:43 am

      I am trying to create my album and I chose only my gallery I want from my photos also and can’t figure out how to get to it again.

      Reply
      • simon says

        February 24, 2014 at 7:06 am

        When creating the album, you are asked the source.

        Once created, you can “add contents” to each page. This time you can also specify the source of the photos.


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        Reply
  9. lissy says

    September 28, 2013 at 10:54 am

    How do you share a created album from your story album

    Reply
    • simon says

      September 28, 2013 at 12:48 pm

      Tap menu button, you can choose share via. To other S4 devices, you can choose ssf format. Otherwise, you can choose PDF or image.


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      Reply
  10. Suraj Rai says

    October 30, 2013 at 10:14 am

    hi…i have created the album and followed the instructions to share, the thing is i only have the ‘share pages’ image file and ‘share album’ story album file as options…the question is how do i get the option of sending it as PDF ?

    Reply
    • simon says

      October 30, 2013 at 1:36 pm

      If you choose “export”, can you find the PDF option?


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      Reply
  11. Art says

    November 11, 2013 at 5:07 am

    How do I set it up so that photos I insert manually are in order of date that pictures as taken?

    Reply
  12. Aimee says

    November 13, 2013 at 2:06 am

    Can I choose what template is used for each page? Sometimes for two pictures they are placed horizontally and sometimes its vertical can i pick which way the photos are placed on each page? And

    Reply
    • simon says

      November 13, 2013 at 12:16 pm

      Probably not. You can only choose the frames provided for photos.


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      Reply
  13. Ng Nyuk Leng says

    November 14, 2013 at 1:55 am

    Hi may I know during story album display how to set music on?
    Thanks & Regards

    Reply
    • simon says

      November 14, 2013 at 1:04 pm

      Story album is mainly for printing. No music channel.


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      Reply
  14. Alan says

    November 19, 2013 at 11:54 pm

    I really hate how i can customize my pages that much. sure you can move the photos around, but it wont let me pick how many photos on one page or reduce or enlarge the size of the photo. it does it all by itself and makes it hard for it to look good. If there is a way for me to control how many images go on a page please let me know. also how do i make a new page? for instance say my current last page has one photo, and i want to keep it like that but add a page after it for other photos.

    Reply
    • simon says

      November 20, 2013 at 1:03 pm

      It use theme (or template). So, you cannot really change the layout.

      You cannot add pages directly, but you can “add contents” when in editing mode.


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  15. Anonymous says

    December 17, 2013 at 7:50 pm

    How do you send the .ssf file to another S4 user or email address?? I’ve been trying and even tried using SkyDrive and no luck. The original file size was 32MB but I reduced it to 12MB just to test and nothing.

    Reply
    • simon says

      December 18, 2013 at 12:23 pm

      Did you use “share via”?


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  16. Anonymous says

    March 7, 2014 at 9:13 am

    Does story album use up my S4 storage space? If I change to a Samsung note 3 phone and using the same Samsung account will my story album be automatically transferred to my new phone?

    Reply
    • simon says

      March 7, 2014 at 11:55 am

      No, normally the contents of each phone are maintained separately.


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      Reply
  17. Rob says

    March 22, 2014 at 1:56 pm

    How do I add pages to the story album?

    Reply
    • simon says

      March 22, 2014 at 2:10 pm

      Open the album. Move to the last page. Tap menu key, and you should find “add content” option.


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  18. David says

    April 13, 2014 at 7:11 pm

    Just upgraded to the s5 but I can’t get a story album widget like I have on my s4

    Reply
    • simon says

      April 13, 2014 at 11:59 pm

      In some regions the widgets were removed.


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  19. kevin gardiner says

    April 18, 2014 at 4:37 pm

    How do I get my photos back from story album to my sd card please help

    Reply
    • simon says

      April 19, 2014 at 3:54 am

      Storyalbum only saves photo in its own format. Probably there is no official way to extract individual photo out (to its original state).


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      Reply
  20. Kate says

    April 22, 2014 at 11:20 am

    After a recent update to my Galaxy S4, I now get an error message saying ‘Unfortunately, Story Album has stopped’. How do I make it work again? And what has happened to all my saved albums?

    Reply
    • simon says

      April 22, 2014 at 12:36 pm

      Settings–Application manager-all, tap story album app, tap clear cache, tap clear data. Then reboot your S4.


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      • Kate says

        April 22, 2014 at 1:11 pm

        Thank you…the app is working but I seemed to have lost all my previously saved photo books, is there any way to get them back?

        Reply
        • simon says

          April 23, 2014 at 7:11 am

          Probably not. Story album manage all their files internally. Normally, you should backup them through Kies or share as ssc file to Evernote or Google drive.

          Samsung software is not so reliable.


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  21. Barry says

    May 5, 2014 at 5:19 am

    Is it possible to add music to story album?

    Reply
    • simon says

      May 5, 2014 at 9:48 am

      No, it’s image only.


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  22. Jason says

    May 18, 2014 at 11:57 pm

    When trying to order photos, it’s keeps coming up with failed to load price information on and I can’t continue from there. Any ideas

    Reply
    • simon says

      May 19, 2014 at 12:03 pm

      The link in the pp is broken in many countries. You need contact local Samsung service centre to see whether the service is available in your area.


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  23. Jason says

    May 19, 2014 at 12:10 pm

    Im based in the uk. It was available before and I remember the prices coming up before ordering but now its not coming up with any prices at all?

    Reply
  24. Cathie says

    May 24, 2014 at 9:07 pm

    My story album unfortunately stopped working how do I fix it? I have tried to change the date and time setting as people discussed in the blog and still not working. Please help.

    Reply
  25. Jason says

    May 24, 2014 at 11:30 pm

    Try updating samsung hub. That worked for me

    Reply
  26. Anonymous says

    July 24, 2014 at 2:26 pm

    Mine stopped working when I updated samsung.

    Reply
    • simon says

      July 25, 2014 at 10:11 am

      The simple way is to perform a factory reset after updating to kitkat.

      If you don’t want to do it, you can try to clear cache for the story album app (Settings – applications manager – all)


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  27. Anonymous says

    July 27, 2014 at 4:40 pm

    When I add content it is changing the order of my pictures. I add at the last page and then it puts the new picture in front of the last one and I don’t want it to move. How to I just add pictures at the end?

    Reply
    • simon says

      July 28, 2014 at 3:39 am

      The story album does not provide such options for this. I guess you still have to manually move them.


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  28. Hani Abu Hassan says

    August 24, 2014 at 12:29 am

    how can i download new theme?

    Reply
    • simon says

      August 24, 2014 at 2:46 am

      You can download new Story Album themes/templates in Samsung apps (now it is renamed as Galaxy Apps).


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      • Hani says

        August 24, 2014 at 1:40 pm

        i tried to,but when i opened galaxy app i could not find it

        Reply
        • simon says

          August 25, 2014 at 12:18 am

          You can search for story album.


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  29. stella says

    April 16, 2015 at 11:57 am

    I made a few albums last year and now they’re gone! I see the title and date of albums but the album is not visible to me..do they delete after some time?

    Reply
    • simon says

      April 17, 2015 at 10:15 am

      Did you delete the photos on the phone? If you didn’t export the album as a album file or pdf file, the album will not work properly after deleting original photos.


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  30. Bryan says

    July 13, 2015 at 5:42 pm

    I have Story Album on my Samsung Galaxy S4. It seems like I might use it, but it has a problem with the notification of New Albums. Ever since it automatically created 2 new Albums, the icon on the main Page, and in a Folder, and within “Apps” shows a “2” in a circle (2 new Albums). OK, I know! I have tried everything I can think of short of de-installing the application to get rid of the “2”. What is the secret trick? (or, is this a bug?) Thank you.

    Reply
    • simon says

      July 14, 2015 at 5:49 am

      It’s not a bug. It’s just an annoying feature. You need check the story albums once. If there are any recommendations, you also have to apply or dismiss them.


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  31. Cathy says

    May 30, 2017 at 1:53 pm

    I lost all of my photo albums with this app. That is ridiculous. I was deleting one album and accidently deleted all of my albums. So mad I cried all of my pictures gone! Please help me retrieve them if you know a way.

    Reply
    • simon says

      May 31, 2017 at 9:53 am

      There are no way to retrieve unless you have backups.

      Back up if anything is important.


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