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After updating my s4 my story album doesn’t want to work/open instead its showing a message that unfortunately this app has stopped working. Please help me because I saved a lot of my pictures there. Regards
You should use Kies 3 to backup all files, especially Story albums, to your PC. The following operations will delete all your albums in your S4.
After backup, you can go to applications manager–all–story albums, try to clear cache. Then try again.
If story album still does not work, you have to try to clear cache and clear data for story album. It should work now, but all your old story albums will be deleted as well. So, backup, backup first.
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