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ChatON

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Update 1: FAQs were added at the bottom of this page. PDF version of all these FAQs can be downloaded from this post.

ChatON is an alternative to WhatsApp. Just like WhatsApp as an alternative to your MMS. It is also free.

ChatON has been pre-installed in most Samsung smartphones. since last year. Samsung also spares no effort to promote their own communication (more than messaging) tool. There are many fancy functions and features (e.g., voice chat, video chat) in ChatON, although the interface need some improvement.

Just like WhatsApp, both you and your friends must use ChatON to fully utilize it. You may find many of your Asian friends are using it now.

Now, let’s watch a few ChatON videos to better understand this app.

 FAQs on ChatON

Q1: How do I use the video/voice call in ChatON ?
A:
1. Select the desired user in Buddies
2. For registered ChatON video/voice call users, video call icon and voice call icon will appear. Select the video/voice call icon.
3. If this icon is deactivated, you install the ChatON from the Samsung Apps, and then repeat the 1~2 steps.

※ Note : You can switch the video call and voice call without being disconnected.

Q2: The ChatON supports video call for free in Galaxy S4, Why doesn’t it support the Galaxy S3?
A: We are planning to further the support for this service but only to devices that are supported through Samsung apps.

Q3: How do I use the dual camera while using the video call in ChatON?
A:
1. Select the desired user in Buddies
2. For registered ChatON video/voice call users, video call icon and voice call icon will appear. Select the video call icon.
3. When the video call is connected, please execute the dual camera via menu key. You can use both the front and back camera.

Q4: What is the Share screen in ChatON?
A: Share screen is the feature to share the screen of the device with the other user.
1. When the voice call is connected, please execute the Screen Share via menu key.
If you connected using video call, switch to voice call to use share screen. (Please select the End Screen Share via the menu key to stop sharing.)
2. If the other side accepts screen sharing, what is shown on the screen of your device is shared.

Q5: The ChatON supports translator feature in Galaxy S4, Why doesn’t support for Galaxy S3?
A: We are planning to support the translator further by updating the ChatON app in the future.

Q6: Can I download emoticons in ChatON?
A: Yes, You can also download the ringtone, background, template, stamp etc as well as emoticons in the Download menu of ChatON.
Path : ChatON → More→ Download

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Comments

  1. Very sad to see none other than s4 has the video/voice calling feature. We constantly buy samsung phones and must say this is a minor update that samsung should be able to fix. Disappointed

    Mega6.3
    Note2 and 8
    Are the best devices and don’t support voice/video calling

  2. I expect they will soon support other phones. I do hope they do it better then LINE. So far I have been unable to actually use video on any real contact with LINE, only to another device in the same room!

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